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  Warranty
Warranty time and service

1. All our LEDs has a lifespan of 5,0000hours based on these use conditions:

Use them within three months from the production date

SMD LED kept in stock more than three months from the production date, dehumidification is neccessary before use. 


2. LUTO guarantees that all our products will be subjected to any defects in terms of raw materials and finish products in 2 years after the date of purchase with the exception of normal wear and tear.
We will provide replacement should the defect is caused by our quality problem. 
Man-made damage, incorrect operation or anything that doesn’t follow our instruction, we will provide paid maintenance within warranty period.

3. This guarantee does not cover problems or damage resulting from:
An accident, misuse, wrong application, un-authorized repairs, incorrect assembly or installation.
Incorrect use or maintenance, use in violation of the product instructions or installation with incorrect voltage supply, unless such guarantee exceptions are not permitted on the basis of applicable legislation.

Limitation of liability
LUTO cannot be held liable for any special, indirect, incidental or consequential damage including, but not limited to, direct or indirect loss of income or information or for commercial losses resulting from any infringement of explicit or implicit guarantee with regard to your LUTO lighting product, even if was informed regarding the possibility of such damage.
 
Duration of implicit guarantees
Except when not permitted under Chinese law, every implicit guarantee or condition regarding the sale or suitability of a LUTO lighting product for a specific use will be limited in duration to the duration of the applicable limited guarantee period of your LUTO led 
Consumer rights based on the law
Consumers have certain rights based on Chinese law when it comes to the sale of consumer goods. Such rights will not be impacted by the guarantee provisions set out in this summary of guarantee provisions.
 
No other guarantees
No other sales channel or agent or employee of any such channel or agent is authorized to add any change, extension or addition in relation to these guarantee provisions.
 
Dave
Elaine
LUTO